Chapter 6: The Sport Product

Some key facts for your eyeballs:

  • The sport product is inconsistent in its consumption
  • The core element or performance is just one element of a larger ensemble
  • The marketer typically has little control over the core product
    • We do not market that Michigan is #1, because next year we may not be!

Consider the difference between a core product and an extension

  • Core Products:
    • Apparel and equipment
    • Rules/techniques
    • Star power
    • Fan behavior
    • Venue
    • Personnel and process
  • Extensions:
    • Electronic products
    • Tickets, programs, other literature
    • Memories, artifacts
    • Hybrid products
    • Novelties, fantasies

Game presentation: the management of the core products and the extensions that together create the fan experience

Key issues in sport product strategy:

  • Differentiation
    • Setting yourself apart from competition (other leagues, sports, etc)
  • Product Development
    • Using focus groups etc. to find that which appeals
    • Consumers grapple with five separate issues that must be considered:
      • Relative advantage of new over old
      • Complexity or difficulty in adopting
      • Compatibility with consumer values
      • Divisibility into smaller trial portions
      • Communicability of benefits
  • Product Position
    • The imagery and other materials you need to present your appeal is your position within the market. Manage these five images:
      • Trademark imagery (#BRANDING)
      • Product imagery (performance)
      • Associative imagery (be seen in good places)
      • User imagery (the image of the fans)
      • Usage imagery (where and how that logo shows up)
    • Positioning can be considered along two axes: cost and action
  • Brands and Branding
    • Name recognition and awareness
  • Product and Brand cycles
    • Population dynamics could be instructive here…
    • Product life cycle:
      • Introduction
      • Growth
      • Maturity
      • Decline

Come back soon!

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